Support

Support

Welcome to the Parrot Support Center. We're here to assist you every step of the way to ensure your experience on our platform is seamless and enjoyable. Whether you have questions, need help with a technical issue, or want to provide feedback, you've come to the right place.

How Can We Assist You?

At Parrot, we're dedicated to providing you with the support you need. Here are some ways we can assist you:

Frequently Asked Questions (FAQs): Before reaching out, check our FAQs section. You might find answers to common questions about using our platform, your account, and more.

Contacting Support: If you can't find the information you're looking for in our FAQs or need personalized assistance, our support team is just a message away. We're here to help you with any inquiries or issues you may have.

Technical Assistance: Encountering technical difficulties? We're here to troubleshoot and provide solutions to ensure you can access and use our platform without interruptions.

Feedback and Suggestions: Your feedback is invaluable to us. If you have suggestions for improvements or want to share your thoughts about our platform, please don't hesitate to reach out.

How to Contact Support

Getting in touch with our support team is easy:

  • Email: You can email us at use@parrot.cx. Our team will respond promptly to assist you with your inquiry or concern.
  • Live Chat: Look for the live chat icon in the bottom corner of your screen. Our live chat support is available during our business hours to provide real-time assistance.

Business Hours

Our support team operates during the following hours:

  • Monday to Friday: 9:00 AM - 6:00 PM (GMT+1)
  • Saturday and Sunday: Closed

Please note that response times may vary, but we strive to get back to you as quickly as possible during our operating hours.

We Value Your Feedback

At Parrot , we believe in continuous improvement. Your feedback helps us improve our platform and services. If you have any suggestions or ideas on how we can serve you better, we'd love to hear from you.

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